Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

Vida Lisboa (vidalisboa.com)

Ariel Glownia

Email: [email protected]

Phone: +351 960 105 155

2. Personal Data We Collect

We may collect and process the following categories of personal data:

• Identification and contact data: name, email address, telephone number, country of residence
• Information provided via contact or consultation forms, including message content
• Technical and usage data: IP address, browser type, device information, pages visited (collected via analytics cookies)
• Any additional information you choose to provide

3. Purposes of Processing

Your personal data is processed for the following purposes:

• Responding to enquiries and consultation requests
• Arranging and conducting consultations
• Providing property advisory services
• Managing ongoing client relationships
• Analysing website usage and improving our services
• Complying with legal obligations

4. Legal Basis for Processing

Personal data is processed on the following legal bases under Article 6 of the GDPR:

• Consent (Art. 6(1)(a) GDPR) — for analytics cookies and marketing communications
• Performance of a contract or pre-contractual steps (Art. 6(1)(b) GDPR) — for processing consultation requests and providing our services
• Legitimate interests (Art. 6(1)(f) GDPR) — for responding to enquiries, securing our site and improving our services, where such interests are not overridden by your rights
• Compliance with legal obligations (Art. 6(1)(c) GDPR) — where required by law

5. Third-Party Processors and Data Sharing

We rely on carefully selected third-party service providers that process personal data on our behalf:

• Web3Forms — processes contact form submissions. Form data (including name, email, phone and message) is transmitted to Web3Forms servers located in the United States of America.
• Google LLC — provides Google Tag Manager and Google Analytics, used to measure website usage. Data (including IP address, device and browsing information) may be processed on Google servers in the United States of America.
• Legal advisors, tax advisors and technical consultants — engaged, where necessary, to support the provision of advisory services.

6. International Transfers

Some of our processors are located outside the European Economic Area (EEA), in particular in the United States of America. Where personal data is transferred outside the EEA, we rely on appropriate safeguards to ensure an adequate level of protection, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions or certification frameworks recognised by the European Commission, where applicable

You may request further information about the safeguards applied by contacting us.

7. Retention Periods

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected:

• Contact form and consultation enquiry data: retained for up to 24 months from the last interaction, after which it is deleted or anonymised, unless a longer retention period is required by law or to defend legal claims
• Analytics data: retained in accordance with Google Analytics default settings (currently 14 months)
• Data processed in the context of a client relationship: retained for the duration of the relationship and for any period subsequently required by applicable law (e.g. tax or commercial obligations)

After the applicable retention period, data is deleted or irreversibly anonymised.

8. Data Security

Appropriate technical and organisational measures are implemented to protect personal data against unauthorised access, loss, alteration or misuse.

9. Your Rights

Under the GDPR, you have the following rights in relation to your personal data:

• Right of access — to obtain confirmation of whether we process your data and a copy of it
• Right to rectification — to have inaccurate or incomplete data corrected
• Right to erasure — to request deletion of your data where the legal conditions are met
• Right to restriction of processing — to limit how we process your data in certain situations
• Right to object — to object to processing based on legitimate interests or for direct marketing
• Right to data portability — to receive your data in a structured, commonly used, machine-readable format
• Right to withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal

To exercise these rights, please contact us at the email address below.

10. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data infringes applicable data protection law.

The competent supervisory authority in Portugal is the https://www.cnpd.pt (Comissão Nacional de Proteção de Dados — CNPD).

11. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on this page.

12. Contact

For any questions regarding this Privacy Policy or the processing of your personal data, please contact:

Email: [email protected]

Types of Cookies Used

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

Analytics Cookies

These cookies help us understand how visitors interact with the website by collecting anonymised information.

Managing Cookies

You can control and manage cookies through your browser settings. You may also change or withdraw your consent at any time by using the "Cookie Settings" link in the footer of this website, which reopens the cookie banner. Disabling non-essential cookies may affect some features of the website.

Consent and Withdrawal

Non-essential (analytics) cookies are only loaded after you accept them in our cookie banner. You can withdraw your consent at any time via the "Cookie Settings" link in the footer; this will stop further loading of analytics cookies.